The most famous logging receipt in VPN history: in 2011 HMA itself blogged that it had handed the FBI the connection logs that convicted a LulzSec member. Fourteen years, an Avast acquisition and a Gen Digital merger later, the no-log policy is stricter (never log IP/DNS/activity; only day + coarse time + volume for 35 days) - but it is still just a policy: no audit, no court test, plus a mobile app stack that runs Firebase and two more analytics SDKs by its own admission. Add the owner's record (Avast's Jumpshot clickstream-sale scandal, FTC $16.5M penalty 2024) and 36-month contracts renewing at full price, and HMA is a mainstream convenience VPN, not a privacy tool.
Operator-confirmed logging in 2011 that helped convict a LulzSec member (hidemyass.com blog, 2011-09-23; FBI 2013 press release)
Parent company Avast fined $16.5M by the FTC (2024-02) for selling browsing data - HMA is in the same portfolio (Gen Digital)
iOS/Android apps use Google Firebase plus two more analytics SDKs (HMA's own no-log page)
The renewal trap: the advertised $3.40 /mo is the intro rate - it renews at $12.50/mo (3.7x). Check the 3-year total before any multi-year plan.
Review
draft generated by Qwen3, fact-checked by the vpncomparison editorial desk · review version 3 · prose updated 2026-10-07 · facts as of 2026-09-29 · how we verify
Honesty note: we have not run our own tests on HideMyAss! (HMA) yet (leak tests, speed, kill switch). Everything on this page is source-based meta-research with dated links. When we test it, results appear here and on the change log.
Overview
HideMyAss! (HMA) homepage - live capture 2026-09-29
HideMyAss! (HMA) is a commercial VPN owned by Gen Digital, based in the UK - a Five Eyes jurisdiction. Once infamous for handing logs to the FBI in 2011, it now claims a strict no-logs policy. But its history and ownership under Avast (now Gen Digital), which was fined $16.5M by the FTC in 2024 for selling browsing data, make it a risky pick for privacy. This is a mainstream service with broad server coverage, not a privacy-first tool.
Logging & privacy
HideMyAss! (HMA) privacy policy page - live capture 2026-09-29
HMA claims it never collects your original IP, DNS queries, or activity logs, storing only the day, coarse time-of-day (morning/evening), and data volume rounded to 0.01 MB - deleted after 35 days. However, this claim is contradicted by its own 2011 blog post confirming it handed connection logs to the FBI that led to the arrest of a LulzSec member. No independent no-logs audit exists. The UK jurisdiction and lack of a warrant canary further weaken trust. Mobile apps use Google Firebase and two additional analytics SDKs, per HMA’s own disclosure.
Pricing & the renewal trap
HideMyAss! (HMA) pricing page - live capture 2026-09-29
HMA advertises an intro price of $3.40/month on a 36-month plan, but reverts to a renewal rate of $12.50/month - nearly 3.7x higher. The contract locks you in for 1,095 days (3 years), with a 30-day money-back guarantee. No anonymous payment options are confirmed. The site displays EUR only; USD figures are converted at ECB rates. There is no free tier. The long-term commitment at a steep renewal rate makes this a classic renewal trap.
Features & performance
HideMyAss! (HMA) apps / download page - live capture 2026-09-29
HMA supports WireGuard and OpenVPN, includes a kill switch and split tunneling, and allows P2P and streaming. It operates 3,400 servers across 65 countries, with apps for Windows, macOS, Android, and iOS. Multihop and Tor over VPN are not offered. While users report decent speeds for casual use, performance for bandwidth-heavy tasks is reportedly lacking. No independent performance tests are available. Obfuscation is not documented, limiting usefulness in highly censored regions.
Ownership & track record
HMA is 100% owned by Gen Digital, following Avast’s acquisition in 2016 and the subsequent merger. Avast was fined $16.5M by the FTC in 2024 for selling browsing data via Jumpshot - a red flag for privacy. The 2011 incident, where HMA admitted to logging and handing over user data, remains a defining moment in VPN history. Reddit users remain skeptical about server architecture and logging practices. Data quality is reported, not independently verified.
Censorship resistance
HMA does not document any obfuscation methods like Shadowsocks or obfs4. Its apps do not claim to bypass deep packet inspection, and there is no evidence it serves users in highly censored countries like China or Iran. Given its UK jurisdiction, logging history, and lack of stealth technology, this tool is not suitable for users under repressive regimes. For censorship resistance, consider providers with documented obfuscation and a stronger privacy track record.
Verdict
Avoid HMA if you have any real privacy threat model - the 2011 logging incident and Avast’s data-selling scandal are damning. It may work for streaming or casual use, but its ownership, jurisdiction, and renewal pricing make it a poor long-term choice. The provider likely pays affiliates (historical CJ links exist), but current program terms are unverifiable. For real privacy, look elsewhere.
++ What holds up
Explicit no-log policy with unusual candor about what IS collected (day, coarse time, data volume, 35-day retention)
Kill switch and split tunneling; streaming and P2P officially embraced
Large network: 65+ countries, 100+ locations, 3400+ servers, 5 devices
30-day money-back guarantee
-- What to watch
Operator-confirmed 2011 logs handover (LulzSec/Kretsinger case) - the current 'never log IP' claim has no independent verification
Owned by Gen Digital (Norton/Avast): Avast was fined $16.5M by the FTC (2024) for selling users' browsing data via Jumpshot
Mobile apps ship three analytics tools (Google Firebase + two others) by HMA's own admission; desktop claims zero third-party tools
3-year contract sold at EUR 2.99/mo against a EUR 10.99/mo regular price - classic renewal trap
No warrant canary, no public audits, proprietary apps
Check the renewal price above before any multi-year plan - true-cost calculator.
Is HideMyAss! legit?
HideMyAss! is operated by gen-digital. Logging claim: 'We'll never collect, record, or see' your original IP, DNS queries, or activity; anonymous connection data (day + general time-of-day, volume rounded to 0.01 MB) kept 35 days - evidence class: CLAIM CONTRADICTED. Our incident log carries 2 documented incident(s) for this operator - see the record below. Facts reported (not fully verified) as of 2026-09-29 - read the sources below.
The money trail - what review sites earn by recommending this
affiliate status not verified yet via unknown · published terms: not public - no rate we could fetch
hma.com times out from this server entirely; CJ affiliate links to hidemyass.com were captured by Wayback in 2019 ('utm_source=commissionjunction&utm_medium=affiliate') - the Gen Digital brand has run an affiliate program, but its current status is unverifiable from here.
If we sign up for this program, every link here becomes rel="nofollow sponsored" and routes through /go/. Until then our links point straight to the provider's website with zero tracking. Ranking logic physically cannot read affiliate fields - here is the proof.
Incident record (2)
2024Avast fined $16.5M by FTC for selling browsing data via JumpshotAntivirus/VPN giant Avast harvested detailed browsing data from its own products and sold it via subsidiary Jumpshot (exposed Jan 2020 by PC
2011HideMyAss logs help convict LulzSec memberHideMyAss published a blog post confirming it handed the FBI connection logs for user 'recoded' (Cody Kretsinger), who pleaded guilty to the
On the website
Captured by our screenshot bot from the live site (or its public archive). A capture is evidence of what the page showed at capture time - not an endorsement.
HideMyAss! (HMA) homepage - live capture 2026-09-29HideMyAss! (HMA) pricing page - live capture 2026-09-29HideMyAss! (HMA) apps / download page - live capture 2026-09-29HideMyAss! (HMA) privacy policy page - live capture 2026-09-29
Before you pay: check the renewal price, the refund window, and whether a cheaper or free path covers your use case - the honest checklist.
Based on our checks as of 2026-09-29: HideMyAss! (HMA) scores 1.7/10 in our weighted review. We logged 3 red flags (listed above). Its logging claim has been contradicted in a documented case - treat "no logs" marketing as marketing. User reports, ownership and the incident record are documented with dated sources in the meta-review below.
What do I actually get with HMA?What is the renewal price and total 3-year cost?What is the evidence for HMA’s no-logs claim?Does HMA work in censored countries like China or Iran?Can I pay anonymously with cryptocurrency?What happens if HMA shuts down?What’s a better free or cheap alternative?
The meta-review: what the internet says about HideMyAss! (HMA)
We do not expect you to trust us. This review is a meta-review: below you see what other review sites claim - with their conflicts of interest labeled - what users report on Reddit and forums, and who actually operates HideMyAss! (HMA). Every claim links to its source so you can verify it yourself.
What other reviewers say (1)
Every source carries a conflict label from our review-site database. "Affiliate-funded" means the site earns money if you buy what it recommends. We include critical voices deliberately.
Independent review reaches a "Not Recommended" verdict for HMA in 2026; the piece is the current CyberInsider HMA VPN review (fetched live 2026-09-28). Long-standing concerns carried in the review lineage: past logging practices and US/UK corporate lineage.
What users say (4)
Reddit, forums, HN - paraphrased and linked, never quoted out of context. Anecdotes, not proof - but refund complaints and leak reports are the best early-warning system this market has.
User reports the login page stuck in a perpetual loading state across browsers after starting a free trial, so they cannot cancel before the trial converts (read via arctic-shift archive API; live reddit.com returns 403 to datacenter IPs).
Community thread: pricing seen as mediocre, service "works fine" per one friend-of-poster, brand perceived as old-school with a goofy mascot; commenters debate RAM-only servers as the actual no-logs mechanism and where the company is located.
Long-time user self-review: encryption "follows industry standards" (AES-256, WireGuard/OpenVPN listed as useful protocols) - positive on the feature set, posted to a small review subreddit.
Prospective customer remembers the logging controversies from years ago and asks whether the current no-logs stance and performance are trustworthy before signing up - the 2011 case still defines first impressions in 2026.
Who is behind HideMyAss! (HMA)?
VPN ownership is often deliberately layered through shell companies. This is what we could verify - with sources. Confidence: confirmed (checked 2026-09-29).
Generated by Qwen3 on 2026-10-07 from our fact database plus the linked sources. It summarizes - it does not add facts. Check anything that matters against the linked sources.
Bottom line: HMA is active but not trustworthy for privacy. It’s a mainstream service optimized for streaming and casual use, not anonymity. The brand’s history includes proven logging and data sales by its owners.
The logging truth: The provider's no-logs claim was contradicted in a documented case. In 2011, HMA admitted to handing connection logs to the FBI that identified a LulzSec hacker. Today, it claims to only store anonymized connection metadata for 35 days, but this policy lacks independent audits or legal testing. It operates under UK jurisdiction, a Five Eyes member.
Pricing reality: Intro pricing starts around $3.40/month for a 36-month contract, but renews at $12.50/month - nearly 3.7x the initial rate. The 3-year commitment is a trap if you forget to cancel; refunds are limited to 30 days. Short-term plans cost significantly more.
What reviewers say vs what users say: Affiliate reviews often ignore the 2011 logging incident and FTC penalties against its parent, while user forums show deep skepticism. Some long-time users call it "decent" for speed, but others report login issues preventing cancellation. Reddit threads reveal a split: nostalgic or casual users tolerate it, while privacy-focused users dismiss it outright.
Who runs it: HMA is owned by Gen Digital, confirmed via acquisition from Avast in 2022. Avast, its previous owner, was fined $16.5M by the FTC in 2024 for selling browsing data through Jumpshot - raising serious concerns about the privacy culture behind the service.
Sources & how this review was built
Every external source used on this page, with the date we fetched it and its evidence class [A]-[D] (A = primary/operator, B = serious press/research, C = community, D = our own measurements). Methodology: how we verify. Sources disappear or change - if a link is dead, tell us via contact.
Evidence classes on this page:[A] A: 3[B] B: 4[C] C: 4[D] D: 0(D stays empty until our own test phase)
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