Hide IP VPN Review – Scam or not?

Last updated: October 7, 2017
hideipvpn.com Screenshot Visit Website
60 60
View Offers

HideIPVPN is a Virtual Private Network (VPN) service, which allows its users to disguise their true location, anonymise their browsing sessions and protect their internet activity from a number of malicious online threats, including hacking and snooping.

HideIPVN is a US based VPN service provider with servers in the US (9 servers), UK (8 servers), Netherlands (5 servers), Germany (3 servers) and Canada (2 servers).The company was established in September 2009 by co-founder Adrian Crismaru. The objective of the company was to open the internet for everyone by providing solid protection to privacy and freedom for people to express themselves.

HideIPVN wants to provide the best SmartDNS and VPN service at an affordable price. Their global team of IT professionals are focused on delivering a faster, more reliable and dependable VPN service to every person in the world. They are active on social media, offering promotions and giveaways. They also work very hard on improving tools and finding solutions to problems, in order to provide the best customer satisfaction to its users.

Although primarily a product which focuses on security and privacy, it also has a number of other practical uses as well, such as granting users the ability to make their internet traffic appear as if it is originating from various different countries around the world, unblocking geographically restricted content in the process.

How It Works

Much like other VPNs on the market, HideIPVPN offers users a new IP address, as well as added security. To achieve this, internet traffic is encrypted and tunnelled through one of the network’s servers, based around the world. The user’s internet traffic is then made to appear as if it is originating from the server they are connected to.

Not only does this obscure their identity, offering them online anonymity, it also allows customers to circumvent geographical restrictions. For example, a UK customer connecting to a US server will appear as if they are in the US and will be able to access content usually restricted to US citizens.

HideIPVPN offers customer a way to protect data and information that are being transmitted to and from the internet through the use of an encrypted tunnel between user’s devices and HideIPVPN’s servers. This system protects user’s data from sniffers and hackers through the use of an encryption protocol that masks their data, preventing 3rd party entities from obtaining access to it. This system also bypasses local restrictions and limitations set on the customer’s area, giving them freedom to browse the internet and get access to their favorite sites and applications whenever they want to.

Furthermore, HideIPVPN also replaces the customers IP address with one of theirs, hiding their users online identity and location.

Features of HideIPVPN

5 VPN protocols

HideIPVPN provides users with access to SSTP (256-bit encryption), OpenVPN (128-bit encryption), PPTP (128-bit encryption), L2TP/IPSec (256-bit encryption) and SoftEther protocols (128-bit encryption).

Device Compatibility

HideIPVPN supports devices that run on Windows (10,8, 7, Vista, XP), MacOS, Android, and Linux platform.
It runs on devices like iPhone, iPod, iPad, Android tablets, Chromebook, Windows Phone 8.1 and DD-WRT routers.

Unlimited server connects and bandwidth usage

HideIPVPN provides user with unlimited connects to its servers spread across US, UK, NL, DE and Canada (depending on the plan purchased). It does not have any bandwidth usage limits. Though, it prohibits customers to connect to more than 3 servers simultaneously.

Allows Filesharing / P2P

HideIPVPN allows P2P and torrent traffic on Netherlands and Germany servers. However, it does not allow it on US, Canada and UK servers.

No logging of browsing activities

HideIPVPN does not keep records of their customer’s browsing activities. On the other hand, they do keep records of their customer’s name and billing information.

Bitcoin Payment

HideIPVPN accepts anonymous payments through Bitcoin. Bitcoin is one of the best ways to pay for goods and services online anonymously.

Unlimited Number of Connected Devices

HideIPVN allows unlimited number of devices to connect to their VPN simultaneously (using the same IP address).

SmartDNS

HideIPVPN SmartDNS changes your DNS server, so that you can watch Netflix, Hulu, BBC and other streaming sites in UK, USA and Poland.

Free Trial

HideIPVPN provides a free 24 hours unlimited bandwidth usage trial to their VPN service. You can access all of their VPN servers in US, UK, DE, NL and Canada with the free trial. You can also access their SmartDNS and proxy services with the free trial. They also offer a 7 days free trial for their Smart DNS.

30 Days Money Back Guarantee

HideIPVPN provides a 30 days money back guarantee to all new subscribers.
On the other hand, you can only avail of the refund if you can’t connect to any of your purchased plan servers.

Customer Support

HideIPVPN customer support can be contacted via their support ticket system.
You can also look for answers and technical instructions via their support / FAQ’s section.

Benefits of HideIPVPN

HideIPVPN Hides your IP

HideIPVPN hides and replaces your IP address with one of their own so that it will appear that your traffic is coming from US,UK, Netherlands, Canada or Germany.

HideIPVPN Unblocks Websites

HideIPVPN circumvents geographical restricted websites, so that users can enjoy surfing websites in the US, Poland and UK from any part of the world.

Our HideIPVPN Speedtest Results (median values)

  • Upload Speed: 3.5 Mbps
  • Download Speed: 16 Mbps
  • Ping time: 80 ms

Speed test Results of SpeedOf.me

Speed Test of HideIPVPN in Germany:
Speed Test of HideIPVPN in the USA:

Security

At present, the HideIPVPN service offers support for SSTP, PPTP, L2TP/IPSec and OpenVPN encryption protocols. This is an excellent range of protocols and is more than sufficient to ensure that data is kept secure from any outside threats, even when using public wi-fi services.

Moreover, the company operate a solid privacy policy, whereby they insist on not keeping records of users’ website visits, downloads or communications. The Netherlands and German servers even allow for P2P activity, which means customers can download without the threat of interference from their internet service provider.

Servers

HideIPVPN has servers in the Netherlands, Canada, Germany, USA and England.

Pricing and Payment Methods

The full HideIPVPN package is available at a cost of $9.99 per month, with discounts available for long-term subscribers. For example, a 12-month subscription can be purchased upfront for $83.95. In addition, a single-country VPN package, offering access to servers in only one country, can be bought for $5.99 per month.

Customers who wish to try the product before commiting to a subscription are able to make use of a 24-hour free trial period. While this is not as long as some other trials on the market and certain restrictions are put in place, it does allow users the opportunity to test the VPN and make sure it works on their device(s).

In terms of payment methods, a vast range of options are available, including credit card, debit card, Google Wallet, PayPal and PayPro. For customers who wish to sign up anonymously, HideIPVPN also accepts subscription payments via Bitcoin.

Compatibility

Windows and Mac OSX users are able to install client software, which makes the setup process simple and requires no technical knowledge. Various other devices and operating systems are supported and manual setup tutorials for some of the most popular ones are listed below:

  • iPad: https://www.hideipvpn.com/2011/05/ipad-l2tp-vpn-setup-tutorial/
  • iPhone: https://www.hideipvpn.com/2012/01/howto-iphone-l2tp-vpn-setup-tutorial/
  • Android: https://www.hideipvpn.com/2014/09/howto-setup-l2tp-android-vpn-tutorial/
  • Linux: https://www.hideipvpn.com/2010/01/linux-pptp-vpn-setup-tutorial/
  • Chromebook: https://www.hideipvpn.com/2014/08/how-to-chromebook-l2tpipsec-setup-tutorial/

A full list of setup tutorials and links to download client software for Windows or Mac OSX can be found here: https://www.hideipvpn.com/setup-howto/

The HideIP VPN Client

Customer Support

Customer support is offered both on the website itself and through direct contact with the support team. The website contains various tutorials, a Frequently Asked Questions page and other useful information and by browsing the site, customers should find answers to the most common concerns.

If extra support is required, users are able to access a client area on the website and open up a support ticket. This is effectively an email help service and although response times may vary, help is usually offered swiftly.

HideIPVPN Plans and Pricing Overview

US/UK/NL/DE Plan

  • $9.99 per month
    Or $26.99 for 3 months
    Or $83.99 for 12 months
    Access to 25 servers located in 4 countries (US, UK, NL, DE)
    Free SmartDNS and Proxy service

US VPN Plan

  • $5.99 per month
    Or $15.99 for 3 months
    Or $49.99 for 12 months
    Access to 9 US servers
    Free US SmartDNS and Proxy service

UK VPN Plan

  • $5.99 per month
    Or $15.99 for 3 months
    Or $49.99 for 12 months
    Access to 8 UK servers
    Free UK SmartDNS and Proxy service

Canada VPN Plan

  • $5.99 per month
    Or $15.99 for 3 months
    Or $49.99 for 12 months
    Access to 2 Canadian servers
    Free Proxy service

P2P/BitTorrent VPN Plan

  • $5.99 per month
    Or $15.99 for 3 months
    Or $49.99 for 12 months
    Access to 5 Netherlands servers and 3 Germany servers
    Free Proxy service

SmartDNS Plan

  • $4.95 per month
    Or $12.95 for 3 months
    Or $38.95 for 12 months
    SmartDNS and Proxy service

HideIPVPN Mode of Payments

  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Bitcoin
  • Alipay
  • Web Money
  • Yandex Money
  • Boleto Bancario
  • Qiwi

HideIPVPN: Pros and Cons

Pros

  • Unlimited bandwidth usage
  • Unlimited server reconnects
  • Up to 3 simultaneous devices connected
  • Bitcoin Payment
  • No logging of internet activity
  • Free Trial
  • 30 days money back guarantee
  • Allows P2P activities (Netherlands and Germany servers)
  • SmartDNS and proxy service
  • 5 VPN protocols
  • Device compatibility
  • Affordable price

Cons:

  • No live chat support
  • Limited number of servers to connect to
  • Refund policy is limited to those who cannot connect to the VPN servers

HideIPVPN Review Conclusion

HideIPVPN is a reliable VPN service provider that offers affordable plan and packages to VPN users around the world. They support a variety of devices with their 5 VPN protocols that can be access by their subscribers. On the other hand, they do have limited numbers of servers to connect to and customer’s access is dependent on the plan that they purchased.

Overall, HideIPVPN is recommended for those who heavily rely on US, UK, Netherlands, Germany and Canada servers when connecting to their VPN.

Go to hideipvpn.com
Write a Review about Hideipvpn.com:

One User-Review for Hideipvpn.com
  1. Tomasz Galecki, 3. November 2017

    Your review is not accurate:

    1. 8 available countries – not 5
    2. Live chat support is available

18 Total Ratings with 3.00/5 possible Rating Points. VPN Provider